Assistant Key Account Manager

 

This position is temporary, from 15-09-2019 to 30-09-2020.

As an Assistant Key Account Manager in the IKEA Business Line you are responsible for creating an excellent experience for the customers. You will be a part of the Global IKEA Business Line, where we create possibilities for a better living for the IKEA customers through our financial services in 8 markets. We focus on the customer experience and aim to fulfil customer’s needs and dreams. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!

Together we create solutions that simplify life for the many people

In this role you are responsible for developing the business together with IKEA in the areas of Consumer finance, loyalty and payments. You do this more specifically through executing account management for IKEA globally and working together with the colleagues in the IKEA Business Line across our markets.

Key responsibilities:

  • maintain and develop relationships with stakeholders both at IKEA and internally
  • ensure that activities in the Scorecard are implemented, to reach set goals
  • ensure that best practice is being developed and used across the IKEA Business Line
  • develop the Account Management framework
  • report and follow up key KPI´s
  • drive the development of future solutions for IKEA in the areas of Customer finance, loyalty and payments
  • ensure business intelligence in the IBL, so development activities are based on the best available knowledge about IKEA and our customers

We offer you

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work, work closely with stakeholders at IKEA and Ikano. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

Are you the one for Ikano?

As a person you are good at building strong relationships. You have the ability to identify customer needs and requirement and fulfill them with existing or new solutions. You have good communication skills and you enjoy working both independently and in teams. You are curios and enjoy working in a fast paced environment.

We believe you have extensive experience from working with Account Management and financial solutions. You have a profound interest in customer behaviour and loyalty.

In order to be successful in this role, you need to be a flexible and open-minded person, enjoying meeting and interacting with people from different levels. As you will be in the centre of everything, you will need to be able to juggle several tasks and projects at the same time.

Join us now – together we will find a better way

Please submit your application via the form below prior to the 27th of August, and note that we are unable to accept applications via email. More information about the position can be given by Jessica Svantesson, +46709329557 or through e-mail Jessica.svantesson@ikano.se

About us

At Ikano, our vision is to create possibilities for better living. We are an international group of companies operating in the areas of banking, insurance, residential and retail. Ikano Group was established in 1988 and is owned by the Kamprad family. Our mission is to simplify the many people’s lives so they can focus on living it. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Find out more about us on www.ikanogroup.com

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